Standard Terms and Conditions
My Icon Art & Clothing (www.myiconart.com) is controlled by My Icon Ltd
England and Wales Company No. 6360475
Address: 144 High Street
Colchester Essex CO1 1PG
United Kingdom
Tel.: 01206 578 414
E-mail: sales@myiconart.com
1. Scope
These Terms and Conditions apply to all items for sale and sold by My Icon Ltd in My Icon Ltd’s Online Store (“Online Store”).
2. Offers, Conclusion of Contracts
Offers of items for sale in the Online Store represent an invitation to a customer to place an order only. An order from a customer represents an offer to conclude a contract of sale. Once an order is placed, the customer will receive electronic confirmation of his order and this will give rise to a contract of sale.
If a product ordered is not available, My Icon Ltd may withdraw from the contract. In such a case My Icon Ltd will inform the customer immediately and if applicable reimburse any monies paid without delay.
During the Online Store order process, the customer can view and correct all data entered in a confirmation window after the order button has been selected.
3. Prices
The prices quoted on the website include statutory VAT. Orders placed from within the EU are not eligible for VAT exemption.
Payment is due in full immediately.
4. Delivery costs
Shipping and handling costs are not included in the prices quoted on the Online Store. When placing an order in the Online Store, the customer is provided with a tool to determine whether shipping and handling costs apply to the order as well as the exact amount.
5. Delivery times
Deliveries will be dispatched within a maximum of three (3) working days of an order being made and payment received. If these delivery times change substantially after an order is placed, My Icon Ltd will inform the customer by e-mail. In such a case the customer will be entitled to cancel the contract without incurring any costs.
6. Terms of payment
Payment may be made by credit card or Paypal. Personal arrangements can be made to receive UK postal orders or UK personal cheques. We reserve the right to exclude particular methods of payment.
In the case of credit card and Paypal payments, the credit card or Paypal account will be charged when the order is placed. In the case of postal orders, payment will be considered made when the order is cashed. In the case of personal cheques, payment will be considered made when the cheque has cleared.
7. Replacement of faulty good(s)
My Icon Ltd will replace any faulty goods if returned with fourteen (14) days of purchase. In the event that a good(s) can not be replaced by the same item, the customer may either cancel the transaction and receive a refund or receive an item of similar price from My Icon Ltds online store.
8. Cancellation
8.1 Notice of Cancellation: The customer may cancel a contract of sale without cause within fourteen (14) days of receipt of the good(s), either by returning the good(s) to My Icon Ltd or by delivering written notice of cancellation to My Icon Ltd (letter, fax, or e-mail). This fourteen day period does not begin until the good(s) are received by the customer and until My Icon Ltd delivers cancellation instructions to the customer in writing. To meet the cancellation deadline it is sufficient to dispatch the notice of cancellation or the good(s) punctually. Notice of cancellation must be addressed to My Icon Ltd, 144 High Street, Colchester, Essex, CO1 1PG, United Kingdom.
8.2 Returns: In the event of a valid cancellation, both parties must return all good(s) and payments received. If it is not possible for the good(s) to be returned whole and/or in their original condition, the customer must reimburse My Icon Ltd for any loss of value of the good(s). This does not apply if the poor condition of the good(s) would have been discovered by the customer had the customer been able to carry out an inspection of the good(s) before buying, for example, as in a physical store. The customer may also avoid any obligation to compensate for loss of value by refraining from using the good(s) and avoiding any activity which would reduce the value of the good(s). The customer must bear the cost of returning the good(s) if the good(s) received are as ordered. Otherwise, the customer may return products without incurring any costs. The customer must satisfy any obligations to reimburse payments within 14 days following the dispatch of his notice of cancellation.
8.3 Processing: To ensure that processing of the cancellation is carried out as quickly as possible, customers are asked to e-mail My Icon Ltd (sales@myiconart.com) and request a Returns Number. Good(s) should be returned in their entire original packaging, or at least packed appropriately for transport, together with the Returns Number. Customers are asked to obtain signed confirmation of receipt from the transport firm employed to return the good(s) to My Icon Ltd, and to keep this confirmation safe.
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9. Liability for defects
My Icon Ltds liability for defects is as provided by law.
10. Reservation of title
All goods supplied by My Icon Ltd will remain My Icon Ltd’s property until full payment has been made and all claims arising out of the contractual relationship settled.
11. Data protection
The customer data collected in connection with the contract will be used by My Icon Ltd in accordance with the provisions of the Data Protection Act.
The exchange of customer data over the Internet is encrypted. This is accomplished by using the Secure Socket Layer (SSL) protocol.
My Icon Ltd will use customers' e-mail addresses only to supply information relating to orders and for customer relationship maintenance purposes. The customer is entitled to object to the latter. My Icon Ltd will not share any personal customer data with third parties other than with service partners who require the data in order to process orders. My Icon Ltd will save the customer's order data and provide this information to the customer by e-mail. The customer may inspect order data in the customer section of the Online Store. To enable the customer to place orders in the Online Store, a so-called "cookie" will be created when particular Web pages are visited. These are small files. The customer may use his browser program to control the acceptance of cookies from the Web page and, if appropriate, block this. Such cookies serve exclusively to enable the use of specific applications, e.g. the Online Store shopping basket system; no personal data whatsoever is stored.
The customer can subscribe to the My Icon Ltd newsletter on the website, this subscription can be cancelled at any time.
In the event of questions regarding the collection, processing or use of your personal data and for information, the amendment, blocking or deletion of data and the revocation of consents granted, customers should contact My Icon Ltd Customer Service, My Icon Ltd, 144 High Street, Colchester, Essex, CO1 1PG, United Kingdom. E-mail: info@myiconart.com.
12. Concluding terms
Should any of these Standard Terms and Conditions be invalid, the remainder of the contract will remain valid. The relevant statutory provisions will apply in place of any invalid term.
These Standard Terms and Conditions apply from 1 October 2008.
